Got questions? We’ve got answers. Below you’ll find everything you need to know about shopping with Ride Style Shop – from gear selection to delivery timelines. Can’t find what you’re looking for? Email our crew at [email protected].
About Ride Style Shop
What kind of products does Ride Style Shop specialize in?
We’re your one-stop shop for rider-approved gear that blends performance with rebel style. From DOT-certified helmets and vintage leather jackets to heated gloves and bike covers, we carry everything you need to ride in comfort and safety.
Where is Ride Style Shop located?
Our warehouse is based in Maryland, USA at 12 Saint Andrews Crossover, Severna Park, US 21146. This strategic location allows us to ship efficiently across North America and worldwide.
Product Questions
How do I know what size jacket/helmet/gloves to order?
Every product page includes detailed sizing charts. For helmets, we recommend measuring your head circumference. Leather jackets tend to run snug – consider sizing up if you prefer layering. When in doubt, our crew can advise – just email us with your measurements.
Are your helmets DOT-certified?
Absolutely. Every helmet we sell meets or exceeds DOT safety standards. Full-face, open-face, and modular helmets all undergo the same rigorous certification process before hitting our shelves.
Do you carry gear for extreme weather conditions?
You bet. Our heated gloves and protective underlayers are winter warriors, while our ventilated jackets and moisture-wicking neck tubes keep you cool when the mercury rises.
Ordering & Payment
What payment methods do you accept?
We take all major credit cards (Visa, MasterCard, JCB) and PayPal. All transactions are encrypted for your security – we never store your payment info.
Can I change my order after placing it?
We move fast – orders are typically processed within 24 hours (48 during sales). Email us immediately at [email protected] with your order number and we’ll try to intercept it. No guarantees once it’s packed.
Shipping & Delivery
What are my shipping options?
Choose between:
– Standard Express ($12.95): DHL/FedEx, 10-15 days after dispatch
– Free Rider Shipping (orders $50+): EMS, 15-25 days after dispatch
Need it faster? Email us about expedited options – our Maryland crew will rev up the logistics.
– Standard Express ($12.95): DHL/FedEx, 10-15 days after dispatch
– Free Rider Shipping (orders $50+): EMS, 15-25 days after dispatch
Need it faster? Email us about expedited options – our Maryland crew will rev up the logistics.
Do you ship internationally?
We ship worldwide* via trusted carriers. *Currently excludes select Asian and remote regions (but we’re expanding our routes). International orders may be subject to customs fees – we handle all paperwork to keep things smooth.
How are fragile items like helmets packaged?
Every helmet is boxed by a rider who knows gear deserves respect. Double-walled boxes, foam inserts, and our 3-point inspection ensure your visor arrives scratch-free.
Returns & Exchanges
What’s your return policy?
Not happy? We offer a 15-day satisfaction guarantee from delivery date. Items must be unused with original tags. Email us to initiate a return – we’ll provide a prepaid label for US returns (international returns ship at your cost).
What if my gear arrives damaged?
All shipments are insured. If your vintage leather jacket arrives with anything less than perfect patina, email photos immediately to [email protected]. We’ll rush a replacement or refund.
Can I exchange for a different size?
Absolutely. Email us within 15 days of receipt and we’ll guide you through the exchange process. Availability depends on current stock – we’ll move fast to get you the right fit.
Still Have Questions?
Our rider crew is standing by to help at [email protected]. No robotic responses – just real riders who speak your language.
Ready to gear up? Shop rider-ready essentials now →